Managed it support
We are proud to offer our clients managed services at a fixed price, to keep costs down and quality of service high. Being a managed services provider has allowed us to offer end to end solutions for our customers for fixed prices that suit all sizes of businesses.
Pyratech is able to provide different levels of support, based on your businsses needs. Our technical support solutions are customized to meet your requirements. Choosing the level and type of services you need, means you don’t pay for the ones you don’t.
Key Benefits choosing a Managed IT Support Pack:
- Fixed cost IT Support means no budget blowouts
- Get the IT support that suits your business, nothing more, nothing less
- No Contracts! We feel that our service alone will keep you with us, not a 12 month contract
- The option to upgrade or downgrade services any time, with no penalties
desktop support
This is something everyone needs at one time or another. Even supposedly simple tasks can be huge time-wasters when something goes wrong. If you don't have a full-time IT person to resolve these problems your employees can waste countless hours on hold with Microsoft, Dell or HP technical support.
Pyratech employs the latest remote desktop tools to bring our considerable expertise to bear on your problems. We have Microsoft Certified Systems Engineers, Microsoft Office User Specialists, Registered Apple Users and personnel expert in Windows, OS X (Mac) and Linux. And if we can't fix your issue remotely, we'll show up at your site.
We have multiple support plans to fit your needs. Whether you need occasional "per incident" support or our more cost-effective monthly plan to handle heavier loads, we'll work with you to provide the best desktop support available at a very reasonable price. Either way, you won't be wasting your resources or your employees' time waiting for our support.